Terms & conditions
You will be able to access most areas of this website without registering your details with us. Certain areas of this website are only open to you if you register. We may revise these terms and conditions at any time by updating this posting. You should check this website from time to time to review the then current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this website.
Blinds made to measure to be fitted by us.
Where goods are to order a 30% deposit will be taken with the initial order and the 70% balance taken prior to delivery.
1.1 We are pleased to accept orders via a secure server. All credit / debit card transactions are subject to validation checks and are authorised by the card issuer. We accept PayPal, MasterCard, Visa, Delta, Switch, Maestro and Solo. If the issuer of your card refuses to authorise payment to us, we will not be liable for any delay and / or non-delivery of your order. No orders will be accepted or processed without a valid card authorised payment in the name of the registered cardholder and delivery to the cardholders address
1.1 You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. When you place an order with us by pressing the “Place Order” button on the purchasing page you are making an offer to purchase product(s) from us. No contract exists between us at this point.You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. When you place an order with us by pressing the “Place Order” button on the purchasing page you are making an offer to purchase product(s) from us. No contract exists between us at this point.All goods must be checked on delivery and if damaged, recorded with the delivery company via their paperwork.If this is not possible,goods must be signed "unchecked" with any damage being reported in no more than 3 days.
THE CUSTOMER SHALL BE RESPONSIBLE FOR DETERMINING THE GOODS SOLD ACCORD WITH THE CUSTOMER'S REQUIREMENTS AND ARE FIT FOR THE CUSTOMER'S PURPOSE AND THAT THE DIMENSIONS OF THE GOODS ARE SUITABLE.
Olivia Blinds assure you that your personal information is securely stored on our mailing list for our Company use only and we do not pass any personal details to other companies or third parties. We would like to keep you in touch with future promotions.
If, for any reason, you are not happy with your purchase you can return it to us and we will refund you the full amount you paid for the item. Unfortunately we cannot refund postage costs.
This guarantee does not include made to measure items.
Returns must be made within 14 days of the purchase date and items must be unused and in their original packaging.
When we have received your returned items and checked them a refund will be authorised to you.
Olivia Blinds will offer free Carriage on orders exceeding £100.This is restricted to the U.K mainland .For
quotation of carriage outside of this area please email us for information.
Made to measure goods cannot be exchanged or returned due to error in measurement,It is advisable to get help measuring
if you are not confident in doing so,there is a guide to measuring your windows on this site.